How DMak Returned From
Low Sales
The results are clear. DMak has seen a significant boost in sales, a sharp decline in bounce rates, and a remarkable increase in user satisfaction all thanks to a website that truly serves its users
40%
SURGE IN SALES
35%
DROP IN
BOUNCE RATE
60%
BOOST IN USER SATISFACTION
We're Loved by Teams at
Who's DMak?
DMak specializes in innovative LED lights and electrical control panels, celebrated for quality, durability, and energy efficiency. Trusted everywhere for exceptional after-sales service and versatile solutions for homes, offices, and industries
But DMak's Website Wasn't Built Right
What We Noticed
A disorganized category structure left users frustrated and a lack of visual appeal failed to showcase the brand's strengths
What Was Needed
The mission was clear: to create a visually appealing, user-friendly platform that streamlined the customer journey—from interest to purchase—and reflect DMak's strengths
How We Helped
1
Untangled the Shopping Maze
Built dual pathways—category-based for specific product seekers and application-based for those needing guidance—ensuring every visitor found their route, thereby reducing wrong purchases
2
Broke Free from Shopify's Shackles
Dumped the cookie-cutter Shopify template for a bespoke custom platform—better filters, smarter catalog syncs, cleaner product comparison pages, and SEO that finally worked and started bringing in traffic
3
Fixed the COD Chaos
Trimmed backend-workload by nudging prepaid orders over COD returns, sliced logistics waste, and added features like OTP-based login, order tracking, and multi-addresses to keep user satisfaction on-point.
"Honestly? Our old website was a mess. We make great LED lights and panels, but online? We were lost. These guys didn't just fix our site—they understood our business. Now customers can actually find what they need, and our brand finally looks as professional as our products."
Ketan Patel
Founder
